Saatva’s $11.5M Class Action Settlement: A Mattress Discount Nightmare Laid to Rest

Saatva Settlement: $115 Per Mattress for Eligible Buyers

Saatva's $11.5 million settlement addresses allegations of deceptive mattress pricing in California and Oregon. Eligible customers can claim $115 per mattress purchase by October 27, 2024, or receive an automatic voucher, resolving claims of misleading discounts and sales practices.

by
September 19, 2024

If you purchased a mattress from Saatva.com while residing in California between May 23, 2020 and May 23, 2024, or in Oregon between May 23, 2023 and May 23, 2024, you may be entitled to benefits from a class action settlement.

This guide breaks down everything you need to know about the case and settlement, including the allegations, the laws at issue, how the settlement works, how to file a claim, and your other options as a class member.

1. Understand the Basis of the Lawsuit

    • Saatva Accused of Fake Reference Prices: The lawsuit alleged Saatva advertised false “regular” prices to make it look like customers were getting a bigger discount.
    • Sitewide Sales Claimed to Be Phony: Plaintiffs argued Saatva’s sitewide sales events were perpetual rather than limited time as advertised.
    • Reference Prices Higher Than Former Prices: Complaint said Saatva never actually sold mattresses at “regular” prices shown, violating CA and OR laws.
    • Discounts and Sales Alleged to be Illusory: Plaintiffs claimed constant “sales” were the real prices and purported discounts were overstated.
    • Defendant Denies Allegations: Saatva maintains pricing and advertising was lawful and that plaintiffs weren’t damaged. Settled to avoid litigation.

Key Laws at Issue

    • CA False Advertising Law: Prohibits false/misleading ads. Says former prices must be true prevailing prices in last 3 months.
    • CA Unfair Competition Law: Bans unlawful, unfair, fraudulent biz practices like fake pricing and phony sales.
    • CA Consumer Legal Remedies Act: Makes false ads and fake price reduction claims unlawful.
    • OR Unlawful Trade Practices Act: Bans false claims about sales, discounts, former prices, amounts of price cuts.
    • Consumer Protection Law Elements: Laws prohibit deceptive ads likely to mislead a reasonable consumer and either cause them to buy or pay more.

Examples from Complaint

    • Website showed queen mattress with $1,795 “regular” price and a sale price 12% lower for a “limited time sale” until 12/16/22.
    • But plaintiffs allege regular prices weren’t real as mattress was always “on sale” for $1,595 or less at that time.
    • Sitewide sales with urgent countdown timers like “15% OFF ORDER $1K+ | 11:59 PM ET TONIGHT!” allegedly reset day after day.
    • Complaint says website archives show 100% of days sampled from 2021-23 had a purportedly time-limited discount advertised.
    • Plaintiffs argue this means reference prices weren’t honest former prices and “discounts” weren’t really a limited sale.

FAQs About the Allegations

    • Why are reference prices important? They tell consumers what a “good deal” looks like compared to the purported “regular” price.
    • What’s wrong with Saatva’s “regular” prices? Complaint says they weren’t the actual prices mattresses usually sold at recently.
    • How did the allegedly fake sales mislead people? Urgent “limited time” offers pressured people to buy now or miss out on a deal.
    • What if I thought I was getting a real discount? If proven, phantom markdowns could violate the law even if you felt you saved money.
    • Does Saatva admit doing anything wrong? No – it denies liability but settled to end the litigation. Court did not rule either way.

2. Learn Who the Settlement Covers

    • California Subclass: If you bought a Saatva mattress online while residing in CA from 5/23/20 to 5/23/24, you’re included.
    • Oregon Subclass: Saatva.com mattress buyers in OR from 5/23/23 to 5/23/24 are part of the OR settlement subclass.
    • Multiple Purchases Included: Class members can get a settlement benefit for each mattress bought in the relevant time period.
    • Excludes Resellers, Wholesalers, and Retailers: Settlement only covers people buying for household/personal use, not for resale.
    • Opt-Outs Not Included: If you exclude yourself from the settlement class, you won’t be eligible for any benefits.

Why a Class Action?

    • Named plaintiffs sue representing a “class” of similarly situated people harmed in same or similar way by defendant’s conduct.
    • Allows resolving many individual claims re: same issues in a single case. More efficient than hundreds of separate lawsuits.
    • Settlement (if approved) resolves claims of all class members at once. Individuals have chance to opt out if they prefer.
    • Class actions help people recover when individual suits would be impractical. Deters companies from misconduct that harms many.
    • Court must certify case as proper class action. Here, certified CA and OR subclasses solely for purposes of proposed settlement.

Examples of Class Members

    • Zack bought a queen Saatva Classic mattress for his LA home in June 2022 after seeing a 10% off limited time offer on the site.
    • Marissa, who lives in Bend, purchased a California king Loom & Leaf memory foam bed from Saatva.com in October 2023.
    • Hotel owner Sanjay bought 30 twin Saatva mattresses for his Newport inn in early 2021. Those purchases aren’t part of the class.
    • Denise got a Saatva mattress in 2018 and another in March 2024 while living in San Diego. Only her 2024 buy would be included.
    • Unhappy with his settlement options, Brian opted out of the class action so he could preserve his right to sue Saatva separately.

FAQs About Class Membership

    • What if I’m not sure when I bought my mattress? Check your purchase records/emails. Settlement administrator may have order data too.
    • I bought a bed and a mattress – does that count as one or two? A bundled mattress/base set would likely count as one purchase.
    • Are purchases as a gift included? Yes, as long as the purchaser (not recipient) was in CA or OR at the time as specified.
    • Do I have to submit proof of purchase to get a settlement benefit? No, claimants just sign a statement attesting they’re class members.
    • Why are the Oregon dates so much shorter? OR consumer law has a one-year statute of limitations, versus four years under CA law.

3. Understand the Settlement Benefits

    • $115 per Mattress Purchased: Class members get either a $115 cash payment or $115 site credit for each qualifying mattress order.
    • Cash or Credit Option: File a claim by 10/27/24 to get a $115 electronic or check payment per mattress. Do nothing to get a $115 voucher.
    • Total Class Benefit Value: With an estimated 100,000 class mattress purchases, the total settlement is worth around $11.5 million.
    • Vouchers Expire in 3 Years: Gift card codes for $115 off a Saatva.com purchase will be good for 36 months and can be used sitewide.
    • No Effect on Warranties/Sleep Trial: Participation in this settlement doesn’t change or void any existing warranties or return policies.

How Settlement Compares to Damages

    • Plaintiffs argued class members suffered two types of damages: 1) they paid more than they would have absent the fake discounts, and 2) they received mattresses worth less than the advertised “regular” price value.
    • So say someone bought a $2,000 mattress advertised as “20% off” a $2,500 reference price. But Saatva never really sold it for $2,500.
    • Class member damages could be the $400 they thought they “saved” or the difference in value between the $2,500 advertised and $2,000 actual regular price.
    • The $115 per mattress settlement benefit aligns more with the “overpayment” damage theory than the “diminished value” model.
    • But it provides all class members the same relief regardless of their specific mattress price point or purported “regular” price.

Illustrative Examples

    • Avery bought a $1,000 Saatva mattress advertised as 10% off its regular $1,110 price. He’d get the same $115 settlement benefit as…
    • Mateo, who spent $3,000 on a Saatva HD mattress purportedly marked down 15% from $3,530. Neither has to show the “sale” price was inflated.
    • Chloe purchased 2 twin XL Saatva latex mattresses for $3,500 total in 2021. She can get 2 x $115 = $230 cash or credit.
    • If Jaden bought his Saatva mattress at 20% off in June 2023 and another at 12% off in Feb. 2024, he’d get $115 x 2 = $230 as well.
    • Leah got an adjustable Solaire mattress for 10% off in 2020, then a Traditional innerspring for 15% off in 2023. She’d get one $115 payment.

FAQs Re: Settlement Benefits

    • How much will I get if I do nothing? If you don’t file a claim, you’ll automatically get a $115 gift card code for each class purchase.
    • What if I bought more than one mattress? You can get $115 cash or credit for each qualifying purchase, but only need to file one claim form.
    • Is the voucher only good for mattresses? No, it can be used on any Saatva site purchase in the 3 years after issuance.
    • Will this affect my right to return a mattress? No, the settlement doesn’t alter the terms of Saatva’s trial period/return policy.
    • Do I give up warranty rights if I participate? The settlement doesn’t impact any existing product warranty you may have.

4. Consider Your Options as a Class Member

    • File a Claim for Cash by 10/27/24: Submit a simple form by the deadline to get a $115 payment for each mattress via digital options or check.
    • Do Nothing to Get Voucher(s): If you don’t file a claim, you’ll get a $115 credit code emailed for each mattress purchase, no action needed.
    • Opt Out by 9/27/24 to Retain Right to Sue: You can exclude yourself from the settlement class, get no benefits, but keep your right to sue separately.
    • Object to Settlement Terms by 9/27/24: Write to the court about what you don’t like in the settlement. You can still get benefits if you object.
    • Go to the Final Approval Hearing on 11/13/24: You can ask to speak to the court about your support for or objection to the settlement terms.

Factors to Weigh in Your Decision

    • Do you prefer the ease of a voucher or the flexibility of cash? Consider if you’re likely to buy from Saatva again in the next 3 years.
    • How strong do you think the class claims are? The more merit you feel they have, the less favorably you may view the settlement.
    • Are you willing to invest the time/hassle to sue individually? Opting out means no settlement benefits and going it alone in court.
    • Do you have specific objections to the settlement terms? If so, consider filing a written objection or speaking at the final approval hearing.
    • How significant is $115 per mattress to you? The more meaningful the amount, the more it favors participating in the settlement.

Examples of Class Member Choices

    • Shana thinks $115 cash for her lone Saatva mattress order is worth giving up her right to sue later, so she files a claim online.
    • Derek has no interest in a small cash payout. He files an objection arguing class members should get a full refund instead.
    • Aisha plans to buy a Saatva adjustable bed base next year anyway, so getting an automatic $115 promo code sounds good to her.
    • Convinced he could prove Saatva broke the law and owes him more, Michael opts out to preserve his individual lawsuit rights.
    • Anita doesn’t care for the settlement but knows suing on her own is a long shot, so she does nothing and will use her voucher.

FAQs About Your Class Options

    • What happens if I don’t do anything at all? Class members who neither file a claim nor opt out will be bound by the settlement and get an automatic voucher.
    • Do I have to show proof of purchase to file a claim? No, just check the box on the claim form affirming you’re a class member.
    • Can I object to the settlement but still get money? Yes – filing an objection doesn’t waive your right to class relief if it’s still approved.
    • What exactly am I giving up if I file a claim or do nothing? You’re releasing Saatva from liability for the legal claims in this lawsuit.
    • How likely is it the court approves the settlement as is? Fairly likely given the terms reflect arms-length negotiation and provide real class benefits.

5. Get Step-by-Step Instructions to File a Claim

    • Visit the Settlement Website: Go to [settlement website URL] in your web browser or click the link in your email notice.
    • Click on the “Submit a Claim” Tab: Find the claim submission section of the site menu and select it.
    • Enter Your Contact Information: Fill in your name, email, phone number and mailing address. P.O. boxes are okay.
    • Provide Payment Preference: Choose to get your $115 per mattress payment via digital options like PayPal or Venmo or a mailed check.
    • Verify Eligibility and Submit: Check the box affirming you’re a class member and click to submit your claim by 11:59 pm PT on 10/27/24.

Other Claim Filing Facts and Tips

    • You can also file a claim by mail if you got a long form notice with a paper claim form – it must be postmarked by 10/27/24.
    • Claim forms take just a couple minutes to fill out. There’s no requirement to dig up old order numbers or Saatva account info.
    • You can file a single claim listing all your eligible mattress purchases on it. Just state how many you bought in the class period.
    • The online claim site is mobile friendly so you can easily file from your smartphone. No need to print, sign and mail the form.
    • Mark your calendar for the 10/27/24 claim deadline and don’t wait until the last minute in case you have questions or tech issues.

Claim Form Walkthrough

    • Claimant Information: Shanda Robertson, [email protected], (555) 123-4567, 123 Main St., Anytown, CA 90210
    • Payment Method: Venmo to @shanda-robertson or Check mailed to address above
    • Purchase Verification: Yes, I am a Class Member. I purchased 1 mattress from Saatva.com between 5/23/20 and 5/23/24 while residing in California.
    • Attestation: I affirm under penalty of perjury the foregoing is true and correct. Signed, Shanda Robertson. Dated, 8/30/24.

FAQs About Filing a Claim

    • What’s the deadline to file a claim? You must submit your completed claim online or postmark a paper form by October 27, 2024.
    • How will I be notified of claim approval? You’ll get an email at the address provided when you filed letting you know if it’s valid or deficient.
    • When will I get my claim payment? Cash benefits will be sent within 30 days after the settlement receives final court approval.
    • What if I have problems filing online? Contact the Settlement Administrator for assistance.
    • Can I appeal if my claim is denied? No, but contact the Settlement Administrator to find out why and see if you can cure any deficiencies.

6. Learn About the Lawyers and Fees

    • Plaintiffs’ Lawyers Appointed Class Counsel: The court designated the law firm of Dovel & Luner to represent the settlement class as counsel.
    • Attorneys’ Fees and Expenses Sought: Class counsel will ask the court to award them up to $2,075,000 total in fees and expenses.
    • Incentive Awards for Named Plaintiffs: The class representatives who filed the lawsuit will seek court approval of service awards up to $2,500 each.
    • Fees and Costs Won’t Reduce Benefits: Saatva agreed to pay attorneys’ fees, expenses and plaintiff awards on top of class benefits.
    • You Don’t Need to Hire Your Own Lawyer: Unless you opt out to pursue your own case, class counsel represents you at no charge.

Legal Fees in Context

    • Attorneys’ fees and costs up to $2,075,000, if approved by the court, represent about 18% of the total estimated $11.5 million settlement value.
    • That’s in line with or lower than fee percentages in many consumer class actions, which often range from 20-30%.
    • Courts consider factors like time invested, quality of work, result obtained and litigation risk when deciding what legal fee is reasonable.
    • Here, the funds allocated for legal costs and fees are proportional to class benefits and don’t reduce money paid to class members.
    • The $2,500 plaintiff awards compensate named plaintiffs for their extra efforts in bringing the case and representing class interests.

Key Facts About Class Counsel

    • Class attorneys Simon Franzini and Grace Bennett work for the law firm of Dovel & Luner LLP based in Santa Monica, CA.
    • Dovel & Luner specializes in complex litigation on behalf of plaintiffs, including consumer fraud and unfair business practice cases.
    • You can learn more about the firm and lawyers’ qualifications at www.dovel.com or by calling them at 310-656-7066.
    • The class counsel appointment reflects the court’s belief they will fairly and adequately represent the class’s interests.

FAQs About Counsel and Fees

    • Can I hire my own lawyer? Yes, at your own expense, but it’s not required and most people just rely on the appointed class counsel.
    • How are attorneys’ fees determined? Class counsel will file a motion detailing their lodestar fees and costs for the court to review and approve.
    • What if the court awards less than counsel request? Any difference between the max fees available and the amount awarded will go to class members.
    • Do I have a say in the legal fees and plaintiff awards? Yes, you can object to the fee and incentive requests by writing the court before 9/27/24.
    • How can I find out what fees the court approves? The final approved amounts will be posted on the settlement website after the 11/13/24 hearing.

7. Mark Your Calendar for Key Settlement Dates

    • August 28, 2024: Notice of this class action settlement officially disseminated to reach potential class members.
    • September 27, 2024: Last day for class members to request exclusion from the settlement or file objections with the court.
    • October 27, 2024: Final deadline for class members to submit claim forms electing to receive cash payments instead of default vouchers.
    • November 13, 2024 at 9:00 AM PT: Final approval hearing where court will decide whether to grant final approval to the class settlement.
    • Within 30 Days of Final Approval: Deadline for settlement administrator to email vouchers and mail checks for approved claims.

Detailed Settlement Timeline

    • 5/24/24 – Plaintiffs filed consolidated class action complaint in Oregon court.
    • 7/29/24 – Court granted preliminary approval of class action settlement.
    • 8/28/24 – Settlement administrator began mailing and emailing class notices.
    • 9/27/24 – Opt-out and objection filing deadline.
    • 10/27/24 – Claim form submission deadline.
    • 11/13/24 – Final fairness hearing on class settlement.
    • 12/13/24 – Deadline for settlement payments/vouchers if no appeals after final approval.

Real-World Settlement Examples

    • Vijay bought a queen Saatva mattress in July 2020. When he gets the settlement email notice, he files an online claim that same day.
    • Lynn thinks the settlement is too small and files a written objection with her reasons by the 9/27/24 deadline, which the judge will review.
    • Dave doesn’t want to be bound by the class settlement, so he mails back the exclusion request form postmarked 9/26/24 to opt out.
    • Marcia bought a king Saatva mattress on 2/14/22. She misses the claim deadline, so she’ll automatically get a $115 voucher around 12/13/24.
    • Shaun attends the final approval hearing on 11/13/24 and waits for the judge’s ruling to see if class payments will start being issued in December.

FAQs About Settlement Process

    • How will I know if I’m a class member? If Saatva’s records show you’re eligible, you should get an email or postcard notice.
    • What happens if I do nothing? You’ll be bound by the settlement terms and automatically get a $115 voucher emailed within 30 days of final approval.
    • Can the final approval hearing date change? Yes, continue to check the settlement website for any updated dates and details.
    • How soon after final approval will I get my payment? The goal is within 30 days, but it may take longer if there are any appeals.
    • What if the court doesn’t approve the settlement? The case would resume litigation unless the parties negotiate a revised settlement.

Key Takeaways & Next Steps

Woman resting on Saatva mattress with "Settlement" text

Eligible Saatva Mattress Buyers Have a Deadline of 10/27/24 to File a Claim for a $115 Settlement Payment for Each Qualifying Purchase During the Relevant Time Period

The Saatva class action settlement provides California and Oregon customers meaningful relief for alleged deceptive discount practices. But you must take action to get the most out of it:

Mark your calendar with key dates, visit the settlement website to review the full notice, and decide whether you want to file a claim, opt out, or object. Consult an experienced consumer protection attorney if you’re unsure of your rights.

Remember, doing nothing means you’ll give up your right to sue separately and only get a voucher, not cash. So if you want a shot at monetary relief, don’t miss the 10/27/24 claim deadline.

Stay tuned for final approval updates and payment status by checking the case website or contacting the settlement administrator. With diligence and participation, consumers can hold companies accountable and recover for suspect sales practices.

Important Case Documents

Also See

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Navient’s $120M Bombshell: The Student Loan Scandal That Rocked the Nation

Unfair ATM Fees? Get Your Money Back from Visa & Mastercard’s $197.5 Million Payout

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