Peanut Butter & Jelly Brawl: Smucker’s Sues Rival Startup Chubby Snacks for False Advertising and Trademark Dilution

Smucker's Uncrustables vs Chubby Snacks Legal Battle

Smucker's has filed a lawsuit against Chubby Snacks, alleging false advertising and trademark dilution in the crustless sandwich market. This legal battle highlights the fierce competition in the convenience food sector and could reshape how upstart brands market against established competitors.

by
September 21, 2024

The J.M. Smucker Company, maker of the popular Uncrustables crustless sandwiches, has filed a lawsuit against upstart competitor Chubby Snacks, alleging trademark dilution, false advertising, defamation and more.

From Smucker’s claims that Chubby Snacks falsely marketed its products as “healthier” in violation of FDA rules to allegations Chubby disparaged Uncrustables as “junk” and misused Smucker’s trademarks, get the full scoop on this unfolding legal food fight.

1. Understand the Parties & Products Involved

    • The J.M. Smucker Company: Plaintiff Smucker is a 127-year-old public food manufacturer based in Ohio, known for its jellies, Folgers coffee, and more.
    • Chubby Snacks Inc.: Defendant Chubby is a privately held startup founded in 2021 to compete with Smucker’s Uncrustable sandwiches.
    • Smucker’s Uncrustables: Smucker’s popular line of sealed crustless sandwiches in flavors like PB&J, PB&honey, and hazelnut spread.
    • Chubby Snacks’ Products: Chubby’s competing crustless nut butter and fruit spread sandwich line, marketed as a “healthier” alternative.
    • Smucker’s Trademarks: Smucker owns numerous federal trademark registrations related to Uncrustables, including the word mark.

Background:

    • Smucker began selling crustless sandwiches in 1998 and launched its Uncrustables brand in 2000. The line has grown to $650M+ in annual sales.
    • Chubby Snacks was founded in 2021 specifically to compete with Uncrustables, launching a similar line of nut spread and fruit sandwiches.
    • Smucker sued Chubby in Sept. 2024, alleging Chubby falsely markets its products as superior while disparaging Uncrustables and infringing Smucker’s IP.
    • The complaint asserts Chubby’s own CEO admitted sitting next to Uncrustables in stores and using Smucker’s brand recognition boosts Chubby’s sales.
    • Smucker claims it welcomes fair competition but alleges Chubby has engaged in false advertising, trademark dilution, defamation and unfair practices.

Stakes & Potential Impacts:

    • As a huge legacy brand, Smucker is fiercely protecting its market share and intellectual property against this new rival encroaching on its sandwich turf.
    • For startup Chubby, the suit poses an existential threat – a finding of willful violations could mean huge damages owed or even an injunction to stop sales.
    • The outcome may impact other upstart food brands in how aggressively they can market against established competitors and use their trademarks.
    • With Uncrustables a beloved lunchbox staple for many families, the PR battle and consumer perception of this food fight could impact both brands too.
    • Expect this case to be closely watched as a test of legacy CPG brands’ power to quash competition through trademark and false ad litigation.

Key Questions:

    • Did Chubby’s health claims and comparisons to Uncrustables cross a legal line? Smucker says absolutely, Chubby will argue its marketing is fair game.
    • Can Chubby be held liable for tarnishing Smucker’s brand through insults? Disparagement can be defamatory if statements are false and damaging.
    • Is Chubby trading on Smucker’s Uncrustables fame and diluting its marks? Using a rival’s brand to boost your own products is risky business.
    • Will a jury see this as a Goliath bullying David or a legitimate IP defense? Both sides will look to sway jurors with their version of unfair practices.
    • Could this suit backfire and bring Chubby more exposure than ever? Even a loss in court could still be a publicity win with the underdog narrative.

2. Break Down Smucker’s 5 Causes of Action

    • Lanham Act False Advertising: Smucker claims Chubby made false/misleading claims that Uncrustables are “junk” and Chubby’s products are “healthier.”
    • Federal Trademark Dilution: Alleges Chubby used Smucker’s famous marks in unwholesome ways that blurred/tarnished their distinctiveness.
    • Ohio Deceptive Trade Practices: Asserts Chubby made false claims about its own and Smucker’s products and diluted the Uncrustables mark.
    • OH Food Disparagement: Claims Chubby disseminated false info that Uncrustables are unsafe for consumption based on being “junk.”
    • OH Common Law Dilution: Mirrors the federal TM dilution claim under Ohio’s common law trademark protections and standards.

Elements of False Advertising:

    • To prove false advertising under the Lanham Act, Smucker must show Chubby used a false or misleading description of fact in ads that:
    • 1) Deceived or had the capacity to deceive a substantial portion of the audience;
    • 2) Was material, in that it was likely to influence purchasing decisions;
    • 3) Affected interstate commerce; and
    • 4) Injured or likely injured Smucker as a result.
    • Claims can be literally false or true yet misleading. Implied claims are viewed from the perspective of a “reasonable consumer.”

Elements of Dilution:

    • Federal and OH dilution law protects famous marks from blurring (impairing distinctiveness) and tarnishment (harm to reputation). Factors include:
    • 1) Plaintiff owns a famous mark that is distinctive;
    • 2) Defendant is using the mark in commerce;
    • 3) Defendant’s use started after the mark became famous; and
    • 4) Defendant’s use is likely to cause dilution by blurring or tarnishment.
    • Smucker must show Chubby used the Uncrustables marks in a way that impaired their distinctiveness or harmed the brand’s reputation in consumers’ minds.

Elements of Defamation/Disparagement:

    • Smucker’s defamation and disparagement claims argue Chubby made false statements harming its brand’s reputation.
    • The OH food disparagement law specifically prohibits false info that a food product isn’t safe for consumption. Elements include:
    • 1) Defendant disseminated info to the public re: safety of a food;
    • 2) The info is materially false; and
    • 3) Defendant knew or should’ve known it was false.
    • Smucker asserts Chubby’s claims Uncrustables contain “junk” and “processed grossness” convey the sandwiches are unsafe to eat.
    • It also alleges Chubby falsely portrayed Smucker as a “bully” trying to stifle fair competition by enforcing its valid trademark rights.

3. Pinpoint Problematic Ad Claims by Chubby

    • Front Label Claims: Chubby’s packages claim 9g protein per serving but don’t include % daily value in the nutrition facts, in violation of FDA rules.
    • Website/Social Media: Chubby site and socials repeatedly advertise its products as “high protein,” “high fiber” and “no sugar added,” all in violation of FDA standards.
    • “Fresh Never Frozen”: Chubby marketing emails claimed its bread is “fresh never frozen” when products are sold frozen and must be thawed.
    • Undisclosed Endorsers: Chubby site has reviews from people connected to the company without disclosing the affiliation, in violation of FTC endorsement rules.
    • Deceptive Review Hijacking: Chubby repurposes the same reviews across multiple product pages to inflate ratings, a practice the FTC deems deceptive.

Allegedly False “Healthy” Claims:

    • Smucker alleges Chubby’s website, social media and CEO interviews are full of claims that its products are a “healthier” alternative to Uncrustables.
    • But Smucker argues these violate FDA rules for “healthy” food label claims, which require the product to be low in fat and saturated fat.
    • Based on Chubby’s own nutrition facts, its sandwiches allegedly exceed the fat and sat. fat thresholds to bear an unqualified “healthy” claim.
    • Smucker says this makes Chubby’s “healthier than Uncrustables” claims across various media false and misleading to consumers.
    • The suit also asserts Chubby’s “high protein,” “high fiber” and “no sugar added” label claims don’t comply with FDA definitions of those terms.

Alleged Trademark Misuse:

    • Smucker argues Chubby’s constant use of the Uncrustables word mark in hashtags and ad copy dilutes the distinctiveness of the brand.
    • It cites examples of Chubby using “Uncrustables” as a noun (vs. adjective), in the singular form, and without the “®” symbol or attribution to Smucker.
    • This allegedly blurs the mark by making consumers associate “uncrustables” with any crustless sandwich, not just Smucker’s trademarked product line.
    • Smucker also claims Chubby’s use tarnishes its marks by portraying Uncrustables in an “unwholesome” way, calling them “junk-filled” and for “losers.”
    • Visual ads and videos showing Uncrustables being smashed or thrown in the trash alongside Chubby’s insults also allegedly degrade the brand.

Alleged Defamation/Disparagement:

    • Smucker points to numerous Chubby social media posts, site copy and executive remarks implying Uncrustables are unsafe “junk” food:
    • Calling Uncrustables “the scum of the earth,” “junk-filled,” “processed grossness,” “filled with junk,” and depicting them being trashed
    • It argues associating Uncrustables with “junk,” “garbage,” “scum” and “grossness” tells consumers the products are unfit for human consumption.
    • Smucker also cites instances of Chubby implying it engaged in “bullying” tactics by suing to protect its IP, unfairly painting Smucker as anti-competitive.
    • The complaint asserts these claims, made to promote Chubby’s rival products, constitute defamation/disparagement under state law.

4. Analyze Smucker’s Requested Remedies

    • Injunction: A court order barring Chubby from continuing the alleged false advertising, trademark dilution, defamation and deceptive practices.
    • Damages: Money to compensate Smucker’s actual losses and disgorge Chubby’s profits from the challenged practices, potentially tripled if willful.
    • Corrective Advertising: Requiring Chubby to run new ads to dispel the false impressions created by the current challenged claims.
    • Attorneys’ Fees & Costs: Repayment of Smucker’s legal expenses in bringing suit, arguing Chubby’s conduct makes this an “exceptional case.”
    • Other Relief: Any other remedies the court deems just and proper, potentially including recall of products with challenged labels.

Potential Chubby Defenses:

    • Its “healthy” claims are mere puffery, opinions or aspirational marketing speech rather than objective, verifiable facts about the products.
    • Consumers don’t take its comparative claims literally or make purchase decisions based on the challenged statements.
    • No real evidence of actual consumer deception, confusion, or harm to Smucker’s sales, as Uncrustables’ popularity and revenue continue to grow.
    • Use of Uncrustables’ marks is nominative fair use to truthfully refer to and compare Chubby’s products to the market leader it competes with.
    • Insults comparing Uncrustables to “junk” are opinion, hyperbole and humor, not statements of fact that could be defamatory or disparaging.

Possible Settlement Terms:

    • Injunction: Chubby agrees to stop using certain challenged claims, more clearly distinguish its products, and abide by FDA labeling rules.
    • Licensing & Quality Control: Chubby pays Smucker for a license to use Uncrustables marks in limited ways with strict quality and messaging rules.
    • Corrective Marketing: Chubby runs approved clarifying ad campaign retracting problematic claims to remedy consumer misimpressions.
    • Damages & Costs: Chubby makes a confidential payment to Smucker to settle claims without admitting fault or liability.
    • Mutual Releases: Both sides agree to drop all claims and release each other from further liability relating to the challenged practices.

Key Takeaways:

    • Lawsuits like this hinge on whether the challenger can prove the defendant’s claims are materially false or misleading to a reasonable consumer.
    • Marketing claims phrased as opinions or which are too vague or hyperbolic for consumers to take literally are less likely to be deemed deceptive.
    • Compliance with FDA definitions and disclosure rules is critical when making claims like “healthy” or comparing to other food products.
    • Startups looking to challenge established players must use caution not to misuse competitors’ trademarks or violate endorsement/review rules.
    • While comparative advertising is legal, challengers may open themselves up to liability if their insults or attacks go too far into defamation territory.

Conclusion

Boxing glove-shaped crustless sandwiches facing off

The outcome of Smucker’s suit against Chubby Snacks will be a telling test case in the ongoing battle between major food brands and disruptive startups looking to challenge their dominance through bold, comparative marketing. With multiple Lanham Act, defamation and state law claims, there is a lot at stake.

Chubby will have to walk a fine line defending its right to market aggressively while potentially dialing back certain practices if it can’t support them factually and legally. Meanwhile Smucker will look to protect its famous Uncrustables line not just from consumer confusion, but from a newcomer’s attempts to paint the beloved product as “junk.”

Especially in the health-conscious CPG space, lawsuits challenging “better for you” type claims are becoming more common. This case highlights the risks of basing a brand identity on attacking competitors, and the importance of aligning marketing with legal and regulatory requirements. Win or lose, the publicity may ultimately raise Chubby’s profile more than any ad could – but at what cost?

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