General Mills has just announced that it will withdraw its previous policy terms that stirred up a lot of controversy. In response to consumer uproar, General Mills has referred back to its prior policy terms, with no mention of the mandatory arbitration clause.

General Mills was under scrutiny last week for instating a policy that required consumers who purchased General Mills products or interacted with their social media sites, to give up their legal rights and settle their issues through arbitration. General Mills responded by saying that their policy terms had been mischaracterized and consumers could only be bound by agreeing to the policy terms. 

However, on Saturday via the company blog, General Mills announced that the company would remove the updated policy terms and revert back to the original terms, containing no arbitration clause.

Furthermore, the company issued an apology. “On behalf of our company and our brands, we would also like to apologize. We’re sorry we even started down this path. And we do hope you’ll accept our apology.”

Topics: General Mills